TECHNICAL MANAGEMENT PROFESSIONAL

 

·               Unique and outstanding blend of technical expertise for wireless and wire-line networks including management skills.

·               Basic knowledge: BLSR Rings, Long Haul and Metro SONET, LAN/WAN, MPLS VPN, IS-IS, VOIP, IP, WDM & DWDM, Central Office planning and engineering, PBX, Frame relay, BGP, Convergence routing, RIP, ALG, OSPF, ACD/IVR, ATM, Ethernet & TDM transport

·               RF Engineering and Installation: Wireless LAN, 2-39 GHz LMDS & Microwave, Cellular, Tower and building installation and construction. UMTS 1-5C, LTE 1 -2 VoIP/Cellular.

·               Structure Cabling:  Fiber Optic cable, CAT5, Riser cabling, phone/data drops, site survey, records management.

·               Proven ability to develop and present quality solutions meeting all client needs.

·               Strong individual and organizational focus on client support and satisfaction.

·               Expertise in recruiting, training, and managing highly effective employee teams.

·               Excellent communication skills with people of all levels and roles.

·               Recognized for identifying and solving system problems and increasing client retention.

·               Maintain calm and professional demeanor in fast-paced and time-critical situations.

·               Skilled at analyzing and forecasting needs and developing long-term plans

 

 

Experience:

 

2/2/14 - Present: Mastec Network Services Gilbert, AZ / Senior Microwave Project Manager

Responsibilities include:

·   $13Million dollar revenue

·   Profit and loss accountability

·   Project Management team – two Project Managers and 4 Project Coordinators

·   Microwave Self Performance team – 16 technicians

·   Civil Self Perform team – 8 cellular install technicians

·   Customer retention and resolve escalations

 

1/6/14 – 2/1/14: Amatel

Contractor to Ericsson CPM MW Cellular One Project Show Low AZ.

 

8/2012 – 12/31/13: Ericsson / Project Manger

Responsibilities include:

·   Manage cellular site overbuilds and. Microwave TN/LH projects.

·   Customer retention and upsell services

·   Budget and P&L

·   Customer interface/ reporting metrics and KPI.

·   Internal documentation: Continuus, Site Handler, Clarity, CASPR

 

2/10 – 8/2012: XO Communications /Sr. Manager Engineering and Implementation / Project Management

Responsibilities include:

 

·   Manage 32 Implementation Engineers in 34 markets across the U.S.A

·   National Long haul outside plant engineering, wireless implementation and Data management.

·   Program Management of outside plant engineering metro and long haul systems. Manage 4 GIS Data Management employees spanning 38 markets across the U.S.

·   Installation of collocation space including cages, racks, power, generator, data cabling and fiber distribution at meet me point.

·   Program Manage the implementation of the wireless product, including line of sight verification, site survey documentation, budgets, equipment installation, test and certification including close out documentation..

·   GIS/ map info support for sales mapping of the XO network and infrastructure record keeping utilizing OSP Insight management tool.

·   Manage capital and expenditure budgets of $50M annually.

 

 

9/04 -1/2010: Nextlink (XO) Wireless / National Sr. Manager Field Operations: Project Management

Responsibilities include:

·   Responsible writing processes and procedures for network rollout and implementation. Including sales support, project planning, project processes, scope of work, implementation, scope change and risk analysis.

·   Consistently delivering on metrics of network growth, system reliability, and customer satisfaction for a TDM/Ethernet backhaul network.  Managed P&L, SGA, network maintenance, and growth for a combined fiber and microwave network.

·   Accountable for staffing, training, planning and controlling of both day to day and strategic objectives, constructing and maintaining a 300+ site network structure.

·   Delivered on quarterly goals related to incremental revenues through site construction and service delivery, activating sites, network, infrastructure and developing satisfactory customer integration and maintenance plans.

·   Achieved strong SGA metrics and budgetary management, delivering a positive 9% result across the region in reference to plan.

·   Key role in developing leases and tower rights in multiple markets across the USA.

·   Supervised Program Management for several key initiatives and ongoing projects.

·   Identified, hired, and groomed junior Managers to manage the business.

·   Developed and wrote creation of standard operating practices.

·   Provided direct management of a new technology 1Gigabit at customer private wireless service, from its initial concept, design and sale to actual successful implementation and operation.

 

1999 – 2/2004 XO Communications San Ramon, CA

Director Operation, Director Engineering, Implementation Engineering Manager: Project Management

I was responsible for Switch Technicians, Central Office Technicians, Outside Plant Engineers and Inside Plant Technicians. Oversee resolution of all executive escalations.

 

 

1997 – 1999 (TCG) AT&T Local Services Oakland, CA; Outside Plant Manager Project Management –Northern CA

Responsibilities include:

·   Manage 6 engineers in 2 Markets

·   Construct infrastructure to support new customers

·   Installation of CPE

·   Install 38 GHz wireless network and hub sites.

·   Facility management – HVAC, generator, AC/DC power.

·   Budget analysis and management

 

1994 – 1997 Price Technical Services Dublin, Ca /Operations Manager, Project Management

Responsibilities include:

·   Manage 7 Project Managers

·   Engineer and build outside plant infrastructure to support fiber optic systems and wireless hub sites.

·   Feasibility studies and estimating

·   Budget analysis and management

 

1986 – 1994 TCP Inc Pleasanton, Ca /Owner

Responsibilities include:

·   Manage 105 employees

·   Capital expenditure and budget management

·   Construct residential homes and commercial buildings

·   Schedule subcontractors

·   Account payable and receivable

 

Education

·  1987 – 2013: completed numerous technical vendor and in house management courses, CISCO, Nortel, Juniper, Hughes, Bridgewave, and Ericsson.

·  1986: Received Contractor State License

·  1983-1985: Attended West Valley College, general studies

·   1982: Graduate Prospect High School

·   Computer skills include: Microsoft Outlook-10 years, Office, Word, Excel 10 years, Power point, Project Manager, Oracle, Clarity, Continuus, Swift track, NORAD, CASPR -1.5 years, Site Handler -1.5 years

·   Six Sigma training

Interests

Enjoy spending time with my family, reading and exercising.